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The Department of Education (ED) just announced that it will approve full federal student loan forgiveness for some University of Phoenix students. Want to know if you’re eligible to get your federal loans forgiven? Keep reading.

If you attended the school between September 21, 2012 and December 31, 2014, were deceived by the school’s claims, and submitted a valid application for relief through ED’s Borrower Defense program, you might well be eligible. ED’s decision is based in part on the FTC’s 2019 court action against the University of Phoenix for using deceptive advertising practices to get students to enroll. ED’s announcement today means even more relief for students harmed by the school’s false claims.

If you’ve already submitted a borrower defense claim, check the status of your application on the borrower defense page under “Manage My Applications.” Haven’t submitted one yet? File your claim now. And if you got a refund from the FTC’s settlement, don’t worry: You’re still eligible for loan forgiveness through ED’s borrower defense program. Actually, be sure to mention it when you apply. Find out more at ftc.gov/UOP.

Choosing a college is a very important decision. To find the right fit for you, a little research goes a long way. Go to ftc.gov/education to learn how to research schools. And if your school hasn’t lived up to its promises, report it at reportfraud.ftc.gov.   

Submitted by Earlene Marcoux on September 20, 2023 | 6:46PM

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I was told by a person at the University of Phoenix that they offered the classes I would need to take in order to become a hospital administrator, making a six figure yearly income upon graduation. I believed him and he enrolled me in the program that he told me would get me the education I needed to become a hospital administrator using my FAFSA loans as payment for my tuition. I attended online classes for 6 weeks before finding out from a classmate that I was enrolled in a program to work IN adminastration as a secretary or office manager that wouldn't get paid as much as I was already making as an LVN. They outright lied to me and I was told I couldn't do anything about it because the total amount of both loans had already been given to the school paying for the whole tuition for the whole course. So I quit and called the loan dept and told them. They said it wasn't their fault and I lost my chance to further my education and had to pay back what they gave to the school. I paid what I could but they ruined my credit and closed the account when I became disabled. The school stole my education from me, stole my tuition money, ruined my credit and I still had to pay back the loan for years until it was finally discharged. My credit report still shows that the loan is closed, but not paid by me. So the school basically ruined my chance of getting a good job then and now I'm having trouble trying to buy a house because my credit report still shows that student loan. Can I get financial compensation for what they have done to me? TV