Andrew Johnson, Consumer Education Specialist, FTC
Scammers are using fake caller ID information to trick you into thinking they’re someone who can be trusted. The practice is called caller ID spoofing, and scammers can fake anyone’s phone number. Today, we got reports that scammers are spoofing the FTC’s Consumer Response Center’s phone number (877-382-4357). But don’t let that stop you from reporting scammers — it’s still safe to call the Consumer Response Center, and it’s also safe to report...
Ari Lazarus, Consumer Education Specialist, FTC
If you’ve got student loan debt, you’ve probably seen ads or been contacted by companies promising they can help. Some are scams – and the FTC is going after them. Today the FTC announced Operation Game of Loans, a joint FTC and state law enforcement sweep against student loan debt relief scammers. The operation includes seven actions filed by the FTC, with five new cases announced today. In the FTC cases, the companies claimed to be affiliated...
Emma Fletcher, Consumer Education Specialist, FTC
Tugging at your heartstrings is a tried and true method scammers use to get to your wallet. When tragedy strikes, they take advantage. Sadly, the Las Vegas shooting is no exception. The FTC has heard from people about suspicious requests for donations. A little research will help you avoid a scam and ensure that your gift goes to a reputable charity that will use the money as you intend. To avoid charity scams, consider these tips before you give...
Alesha Hernandez, Consumer Education Specialist, FTC
According to the FTC, identity theft is one the top complaints from military consumers. Join Military Consumer and @StopFraudCo on Thursday October 12 at 1:00 PM MT/ 3:00 PM ET as we discuss identity theft and cybersecurity in the military community as we answer these questions: Q1. What should members of the military know about identity theft? Q2. What makes servicemembers or veterans targets for identity theft? Q3. Can #identitytheft affect a...
Cristina Miranda, Division of Consumer and Business Education, FTC
Hurricane Maria devastated the island of Puerto Rico, home to almost 3.5 million Americans . Those of us with personal ties to the island are shocked by the catastrophe Hurricane Maria left behind. It has been sobering and emotional. We are struggling daily to help our families and friends recover and just survive – under dire circumstances. And Puerto Rico isn’t the only Caribbean island suffering. Our American neighbors living on the United...
Lisa Lake, Consumer Education Specialist, FTC
Smartwatches have quickly gone from sci-fi to commonplace, and it’s easy to see why. Users can conveniently manage messages, music, fitness, and more right from their wrists as they go about the day. But enjoying the convenience of a smartwatch means trusting it to keep your data safe. Smartwatches offer a variety of security features, so keep security in mind when you shop for one. Not all security features come set up right out of the box. Be...
Rosario Méndez, Division of Consumer and Business Education, FTC
Many of the ads you see online are created by marketers who are paid each time you click on their ad. And if that click takes you to a website where you sign up to try a product or you make a purchase, the marketer may get paid even more. These are affiliate marketers. They are hired by the owner of the product to promote it on social media, on websites, and through email. Sometimes networks of affiliate marketers negotiate the rate marketers...
Lisa Weintraub Schifferle, Attorney, FTC, Division of Consumer & Business Education
Many people have had very sensitive personal information exposed in the Equifax breach — Social Security numbers, account numbers, even drivers’ license numbers. Equifax is offering free credit freezes until November 21, 2017. The company also will refund fees to anyone who already paid for freezes since September 7, when it announced the breach. If you’re thinking of placing a freeze, read this first. A freeze means that no one (including you)...
Lisa Weintraub Schifferle, Attorney, FTC, Division of Consumer and Business Education
Considering a fraud alert or credit freeze? In the aftermath of the Equifax data breach, many people are. You don’t need to be an identity theft victim to use them – but it’s helpful to consider your situation. If you’re not sure which is best for you, here are some things to think about. What do fraud alerts and credit freezes do? With a fraud alert, businesses must try to verify your identity before extending new credit. Usually that means...
Lisa Weintraub Schifferle, Attorney, FTC, Division of Consumer and Business Education
Ring, ring. "This is Equifax calling to verify your account information." Stop. Don’t tell them anything. They’re not from Equifax. It’s a scam. Equifax will not call you out of the blue. Equifax’s recent data breach. Other calls might try to trick you into giving your personal information. Here are some tips for recognizing and preventing phone scams and imposter scams: Don’t give personal information. Don’t provide any personal or financial...