Nicole Vincent Fleming, Consumer Education Specialist, FTC
You get an email from your boss’s boss requesting that you make a wire transfer to a new vendor. The email is marked urgent, so you ignore the 20 others that need your attention to take care of it. You handle wire transfers all the time, and you’ll definitely score points for responding so quickly, right? Maybe not. In a recent scheme, sometimes called “masquerading,” a hacker poses as a senior executive and asks an employee to complete a...
Colleen Tressler, Consumer Education Specialist
What do you get when you mix a fraction of truth and a whole lot of lies? The FTC’s case against scammers who allegedly operated websites that promote a fictitious “Bill Payment Government Assistance Program” — a debt relief program claiming to pay consumers’ bills and repair their credit in exchange for an advance fee. In its complaint, the FTC alleges that American Bill Pay Organization and American Benefits Foundation claimed to be non-profits...
Lisa Weintraub Schifferle , Attorney, FTC
Love breezing through tollbooths with your E-Z Pass? A new scam is taking advantage of that. Here’s how it works: You get an email that appears to be from E-Z Pass. It has the E-Z Pass logo, and says you owe money for driving on a toll road. It also provides a link to click for your invoice. Guess what? The email isn’t from E-Z Pass. If you click on the link, the crooks running this scam may put malware on your machine. And if you respond to the...
Jennifer Leach, Consumer Education Specialist, FTC
Scammers are contacting the families of children who have recently crossed the border into the U.S. When they call, the scammers: speak Spanish claim to be a charity worker, social worker, or from the government know details about the children and their location, and indicate that the child is about to be released ask for money - for travel or processing costs - to be sent through wire transfer, money order, or a debit from your bank account Here...
Nicole Vincent Fleming, Consumer Education Specialist, FTC
The FTC is mailing refund checks totaling more than $16 million to 18,571 people who paid American Tax Relief, a company that claimed it could reduce their tax debts. Under the settlement, the defendants turned over millions of dollars in assets, and are banned from telemarketing and selling debt relief services. If you owe back taxes, you may be tempted to pay a fee of hundreds or thousands of dollars to companies that claim they can reduce or...
Nicole Vincent Fleming, Consumer Education Specialist
A U.S. District Court recently ordered the operators of several international tech support scams to pay more than $5.1 million for convincing people that their computers were riddled with viruses and then charging for bogus support services. We’ve written before about tech support scammers. They call and claim to work for well-known companies like Microsoft, Norton or McAfee. They say your computer is infected with malware and then ask for remote...
Aditi Jhaveri, Consumer Education Specialist, FTC
Ring, ring… you get a call from a number starting with area code (876). They call to say you’ve won the “Mega Millions” Jamaican lottery, and you could even win a car! All you have to do is pay a few thousand bucks in taxes or fees, and the big jackpot is yours. That’s great news, right? Wrong. Don’t send money to anyone who claims to have a prize for you. Odds are good that it’s a scam. And just so you know, playing a foreign lottery is against...
Cristina Miranda, Consumer Education Specialist, FTC
If you are budget-conscious, you’re probably great at tracking where your money goes every month. You pore over receipts, take advantage of sales, and even research prices on big-ticket items to save the most. So how often do you review your mobile phone bill for fraudulent charges that could be draining your wallet? As part of ongoing enforcement actions to stop alleged mobile crammers, the FTC recently charged MDK Media, Inc., Tendenci Media...
Cristina Miranda, Consumer Education Specialist, FTC
Chances are you have a mobile phone – according to a Pew Research Center Internet & American Life Project survey, almost 90 percent of us do. And like most of us, you may not pore over every line on your monthly phone bill to understand what you are really paying for. Too bad, because mobile cramming – adding charges to mobile bills that people didn’t authorize or know about – is an illegal practice – and it has become practically epidemic...
Lisa Lake, Consumer Education Specialist, FTC
Con artists are adept at selling — or selling you on — just about anything. When it comes to timeshare resale services, they may claim to have a buyer for your property. Or that they can sell your place quickly and for a good price. But first, you’ll have to pay a hefty fee. As part of an international crackdown on timeshare resale scams, the FTC and state law enforcement officials are going after timeshare resellers who took thousands of dollars...