Lisa Weintraub Schifferle, Attorney, FTC, Division of Consumer and Business Education
If you’re an OPM data breach victim, you probably know to look out for identity theft. But what about imposter scams? In the latest twist, imposters are pretending to be the FTC offering money to OPM data breach victims. Here’s how it works: A man calls and says he’s from the FTC and has money for you because you were an OPM data breach victim. All you need to do is give him some information. Stop. Don’t tell him anything. He’s not from the FTC...
Lois C. Greisman, Associate Director, Division of Marketing Practices, FTC
You hear from us fairly often about imposter scams. In recent months, we’ve told you about IRS imposters, romance scams, and work-at-home scams. We always give you tips on how to spot and avoid these scams. We tell you about the cases we’ve brought to shut down the scammers. But, as a civil law enforcement agency, we don’t often get to tell you about the criminal charges brought against the scammers. Until today. The Department of Justice (DOJ)...
Alvaro Puig, Consumer Education Specialist, FTC
We know scammers are out there, impersonating the authorities and conjuring up different schemes to fool people into giving them money. They might say they’re calling from the IRS because you owe taxes. Or claim they’re from the FTC, calling to help you recover money lost to a scammer. But now we’re hearing about a new ploy: scammers are impersonating the police! That takes some chutzpah, huh? Here’s how it works. You get a phone call. Someone...
Aditi Jhaveri, Consumer Education Specialist, FTC
Not everyone using online dating sites is looking for love. Scammers create fake online profiles using photos of other people — even stolen pictures of real military personnel. They profess their love quickly. And they tug at your heartstrings with made-up stories about how they need money — for emergencies, hospital bills, or travel. Why all of the tricks? They’re looking to steal your money. As if all that isn’t bad enough, romance scammers are...
Cristina Miranda, Consumer Education Specialist, FTC
My grandma kept an eye out for cheaters. (No, not that kind.) Back in the day, if a salesman knocked on her front door, she waved them off. Before caller ID, she hung up on telemarketers. But a call from a phony debt collector? She might have fallen for that one. Especially if the debt collector said she was responsible for her grandchild’s debt. Here’s what’s happening: A fake debt collector calls you. They want to collect on a debt your...
Colleen Tressler, Consumer Education Specialist, FTC
In the largest FTC debt collection refund program to date, the FTC is returning nearly $4 million to people who were harassed by Asset & Capital Management Group, a debt collection business that used dozens of fake names. According to the FTC, the scammers used deceptive and abusive tactics to collect on credit card debt, including posing as process servers and falsely threatened people with lawsuits, wage garnishment, seizing their property and...
Bikram Bandy, Do Not Call Program Coordinator, FTC
It’s like a scene out of a strange sci-fi movie. You get a call, look at the caller ID, and see that your own number is calling. Weird! No, this isn’t an alternate reality where your future self is calling the present you. It’s a scammer making an illegal robocall. Technology makes it easy for scammers to fake or “spoof” caller ID information. They can make it look like they’re calling from a different place or phone number. Even your number...
Nat Wood, Associate Director, Division of Consumer & Business Education, FTC
At the FTC, one of our goals is to stop scammers and end their schemes. Sometimes, that requires persistence. Take the case announced today by the FTC and the Florida Attorney General against Lifewatch, Inc., a company that sells medical alert systems, mostly to older people. Last year, the FTC and the Florida AG sued Senior Safe Alert, a telemarketer that made illegal robocalls to pitch so-called “free” medical alert devices to older people. But...
Nicole Fleming, Consumer Education Specialist, FTC
Let’s be honest: I spend more time playing games on my smart phone than talking on it. Our phones have become our family photo albums, personal gaming systems, calendars, encyclopedias, navigators, and instant messengers. If you can think of an activity, there’s probably an app for it. Unfortunately, some apps might not be what they claim, and downloading the wrong app could put your phone on the fritz. According to the FTC, that’s what happened...
Lisa Weintraub Schifferle, Attorney, Division of Consumer and Business Education, FTC
Tired of robocalls? The FTC just shut down Payless Solutions, a scam using illegal robocalls to lie about lowering your credit card interest rate. Here’s the scam: A robocall – often from “Card Services” – says that you qualify for a special program to lower your credit card interest rate, save thousands of dollars, and pay off debts sooner. If you press a number, a representative might tell you they work for your bank or credit card company...