Amy Hebert, Consumer Education Specialist, FTC
The subject line says “Get Protected,” and the email talks about new features from the Social Security Administration (SSA) that can help taxpayers monitor their credit reports, and know about unauthorized use of their Social Security number. It even cites the IRS and the official-sounding “S.A.F.E Act 2015.” It sounds real, but it’s all made-up. It’s a phishing email to get you to click on a scammer’s link. If you do, a scammer can install...
Aditi Jhaveri, Consumer Education Specialist, FTC
Pop quiz: If someone calls you asking for your bank account number, should you give it to them? Answer: Never. Hang up — it’s a scam. We’ve heard about different kinds of imposter scams on the rise. In one scenario, scammers call, pretending to work for Medicare. They say they need to verify your bank account number — and it might sound convincing. Some callers may even know the first few numbers of your account, and say you just need to verify...
Colleen Tressler, Consumer Education Specialist, FTC
Severe weather and historic flooding have left people in many parts of the U.S. battling to save lives, homes and businesses. The last thing anyone needs are scam artists who prey on the misfortune of others. Common natural disaster scams include debris removal and clean-up, shoddy repairs and construction, charity fraud, and imposter scams. Here are some ways to arm yourself against scammers who use weather emergencies to cheat people: Be...
Alvaro Puig, Consumer Education Specialist, FTC
It’s time to dust off the red carpet—actually, it’s more of a government-issued gray, but we’re dusting it off nonetheless—to bring you our top 10 consumer blog posts of the year. 10. Do those incessant, unwanted phone calls and text messages drive you bonkers? You’re not alone. And this blog post gave you tips to stop them. 9. We charged that TracFone Wireless’ promises of unlimited data were off-trac and customers didn’t get what they paid for...
Mónica Vaca, Assistant Director, Division of Marketing Practices, FTC
Who isn’t looking for a little extra cash at the holidays? An offer for an easy – and fun – job could seem like just what you need. That’s the email offer I got from a major retailer (or so it said) last week: “Holidays are coming we need you in our team. We are hiring holiday shoppers. No experience needed, just an honest opinion. The job requires you to shop and evaluate our employees. You will get paid to shop and keep the products.” While...
Seena Gressin, Attorney, Bureau of Consumer Protection, FTC
You’ve heard of the “right stuff” — the mix of bravery and brass that author Tom Wolfe told us powered the nation’s first astronauts to conquer space. Well, here’s the wrong stuff — a work-at-home envelope-stuffing scheme that bilked more than 50,000 people out of over $7 million. In a case announced today, the FTC charged that convicted felon David Brookman and his companies falsely promised that people could earn $5,000 a week by stuffing...
Lisa Lake, Consumer Education Specialist, FTC
The next time you get a message offering to fix a supposed problem with your computer, you might keep this in mind: “if it ain’t broke, don’t fix it.” Because there’s a good chance that call is a tech support scam. Today, the FTC announced a case against Click4Support, charging the company with fleecing people out of up to thousands of dollars per consumer. Here’s how it worked, according to the FTC: the company used search engine results and pop...
Cristina Miranda, Consumer Education Specialist, FTC
We moved into our house and immediately installed an alarm system to keep us safe from the bad guys. But even the best house alarms can’t stop everything – like a scammer walking through your front door. We heard about a new house alarm scam at the FTC’s recent Common Ground conference in Utah. Here’s how it happens: A sales agent knocks on your door, claiming he’s there to upgrade or update your house alarm or home security system. It seems like...
Colleen Tressler, Consumer Education Specialist, FTC
The 2015 Medicare open enrollment period runs from October 15 to December 7. It’s the time when Medicare recipients can comparison shop and make changes to their plans. It’s also a time when scammers take advantage of older consumers with ruses like these: Someone calls and says you must join their prescription plan or you’ll lose your Medicare coverage. Don’t believe it. The Medicare prescription drug plan (also known as Medicare Part D) is...
Amy Hebert, Consumer Education Specialist, FTC
You walk out of a VA facility, and see a booth with people offering free phones and cell service for veterans, all thanks to a government program. It sounds compelling, right? “Free” might end up costing you a lot of money. The FTC has heard about booths like these — and what happens next. Months later, veterans who signed up for the program get notices saying they need to provide personal information and documents to prove they meet the income...