Cristina Miranda, Consumer Education Specialist, FTC
We’ve said it before, and we’ll say it again: Don’t reply to — or click on — a link for a random text message you see on your phone saying that you’ve won a prize, gift card or an expensive electronic like an iPad. It’s most likely a scam. According to a text spam settlement announced by the FTC, two groups of companies known as SubscriberBASE Holdings, Inc., and Threadpoint, LLC, hired spammers to send millions of unsolicited texts to lure...
Colleen Tressler, Consumer Education Specialist
Scam artists are forever trying to trick people into clicking on links that will download malware to their computers. But the latest scam takes the tricks to a new low. Scammers are sending bogus emails with the subject line "funeral notification." The message appears to be from a legitimate funeral home, offers condolences, and invites you to click on a link for more information about the upcoming "celebration of your friend’s life service." But...
Jennifer Leach, Consumer Education Specialist, FTC
If you’re lookin’ for love (sometimes in all the wrong places), chances are you’ll wind up on an online dating site at some point. Those who use dating sites can attest: you’ll meet some nice people there – and you’ll probably meet some weird people, too. You’ll have good dates and bad (and great and awful). And, unfortunately, as some people can attest, you might just meet some scammers. We hear these stories all the time, and they tend to go a...
Colleen Tressler, Consumer Education Specialist
Who’s calling now? That number doesn’t ring a bell. Hold the phone, says the Federal Trade Commission. You could be a potential victim of the growing "one-ring” cell phone scam. Here’s how it works: Scammers are using auto-dialers to call cell phone numbers across the country. Scammers let the phone ring once — just enough for a missed call message to pop up. The scammers hope you’ll call back, either because you believe a legitimate call was cut...
Nicole Vincent Fleming, Consumer Education Specialist, FTC
Imagine getting an official-looking letter — with a seal, signed by a judge — that says you owe a lot of money for an unpaid payday loan. Awfully intimidating, right? Especially if it included your correct name, address, and maybe even your Social Security number. In a new twist on an old scam, criminals are impersonating law firms, judges, and court officials. They send out scary letters and make threatening phone calls about phantom debts to...
Cristina Miranda, Consumer Education Specialist, FTC
Strapped for cash? You might think an online payday loan is a quick and easy way to help stretch your money. But before you enter your bank account or any other personal information on a payday loan website, back away from the keyboard! That online payday loan might be a window to a scam. A federal court has granted the FTC an order for contempt in the matter of Suntasia Marketing, Inc., a company previously involved in a telemarketing scheme...
Bridget Small, Consumer Education Specialist, FTC
The Federal Trade Commission has sued one of the world’s reputedly biggest spammers and the company it says he used to send thousands of false, alarming and threatening emails disguised as information about the Affordable Care Act (ACA). According to the FTC, months before people could enroll for coverage under the ACA, the emails played off headlines about impending deadlines for selecting health insurance, pressuring recipients with messages...
Bridget Small, Consumer Education Specialist, FTC
A homeowner who’s worried about foreclosure or desperate to refinance might listen to a caller who promises to help. Unfortunately, not all cold-calling telemarketers do what they promise. Enter the Federal Trade Commission’s nearly $3.6 million settlement with Prime Legal Plans. Claiming to represent a non-profit, Prime Legal Plan’s telemarketers called homeowners nationwide, and promised expert legal help — for a fee — to stop foreclosure...
Colleen Tressler, Consumer Education Specialist, FTC
The FTC warned people last summer about illegal prerecorded sales calls from scammers pitching safety alert systems for older adults. And now, the FTC and the Florida Attorney General have acted to temporarily halt and freeze the assets of an Orlando-based operation that not only used illegal robocalls to pitch so-called “free” medical alert devices to older consumers, but also lied about the cost and quality. The FTC and the Florida AG are...
Nicole Vincent Fleming, Consumer Education Specialist
They’re baaaack! No, not poltergeists. Scammers. And they want your last penny. We’ve written before about tech support scams — where a caller claims that your computer has a terrible virus and needs immediate attention. The scammer asks for remote access and then charges you for “fixing” a problem that wasn’t there. Now, they’re working the phones again, and they claim that if you paid for tech support services, they can get you a refund. We’ve...