Jennifer Leach, Associate Director, Division of Consumer & Business Education, FTC
On this 2 nd day of Consumer Protection, it’s all about online shopping. Because that’s what we can do this year, right? (OK, it’s a lot of what we do any year.) If you’re spending some of your hard-earned money online, make sure you know where it’s going. Because it’s pretty easy for scammers to put up a fake website that looks a lot like a real one. A scam website may show up in your search results, or scammers may send you a phishing email...
Jim Kreidler, Consumer Education Specialist, FTC
Welcome to the FTC’s 12 Days of Consumer Protection, a holiday series to help you save money and avoid scams. Each day, we’ll cover a new topic — from shopping online and bogus shipping notifications to temporary job scams and fake charities. We’ll give you practical information you can use every day and share with your family, friends, and community so they can be safe too. This holiday season will look very different as we seek to spend...
Rosario Mendez, Attorney, Division of Consumer and Business Education, FTC
Thanks to COVID-19, many charitable organizations are faced with greater demand for their services, but less in donations as people have less to give. Now, more than ever, it’s important to make sure that your donation will be used wisely and well. Tomorrow is Giving Tuesday, and as you consider new places to send your donations, now and throughout the holiday season, don’t forget these four tips for giving wisely: Search online for the cause you...
Carol Kando-Pineda, Attorney, FTC, Division of Consumer & Business Education
During the past four years, the FTC logged more than 378,000 reports from veterans — and nearly 161,000 were fraud-related. More than 24,000 of those reported a loss (with total losses of $205 million). Veterans had a median loss of $755, compared to active duty servicemembers who reported a median loss of $500 over the same period. For both veterans and active duty personnel, imposter scams were among the top five scams causing a loss. Imposters...
Andrew Smith, Director, Bureau of Consumer Protection, FTC
On Veterans Day, we celebrate our veterans — more than 18 million strong. We thank you for your service and sacrifice. It’s also a good time to arm yourself with some tips to avoid fraud. We know that scammers follow the headlines, and their schemes evolve to take advantage of the things catching our attention now. Knowing what to look for helps all of us steer clear of a con artist. Thinking of volunteering for a COVID-19 clinical trial? There...
Lisa Lake, Consumer Education Specialist, FTC
You get a robocall saying you paid too much on a utility bill. To make up for this mistake, they say, you’ll get a cash refund and a discount on your future bills. All you have to do is press a number to get your money and discount. You say to yourself: “What luck!” You might think this strange surprise will help you save some much-needed money. Sorry but…not so fast. This is probably just another utility scam — or, at best, a marketing trick —...
Monica Vaca, Associate Director, Division of Consumer Response and Operations, FTC
You can help the FTC and its partners fight fraud in your community — and you don’t even need to wear a superhero cape (unless you want to). Your story is your superpower. When you tell the FTC about frauds, scams, and other kinds of bad business practices, you’re helping the FTC and our law enforcement partners spot and stop scams. To make it easier, the FTC just launched ReportFraud.ftc.gov — a new version of the FTC’s consumer reporting...
Cristina Miranda, Division of Consumer and Business Education, FTC
Two disturbing phone scams have popped up on the FTC’s radar. Both scams have one thing in common: they want to trick (and scare) you out of money. If you live on Staten Island, pay close attention, since these two scams seem to be targeting people in your area. But we know that scammers don’t often stick with one area, so they could expand their target area any time now. Phone scam extorting parents This scam starts with someone texting you a...
Karen Hobbs, Assistant Director, Division of Consumer & Business Education, FTC Bureau of Consumer
If you saw an email from FTC Chairman Joseph Simons, it wasn’t. From him, that is. Scammers pretending to be him are emailing, though. They’re trying to trick you into turning over personal information, like your birth date and home address, which could help them scam you. So: if you get an email from the Chairman of the Federal Trade Commission about getting money because of an inheritance or relief funds related to the impact of the COVID-19...
Ari Lazarus, Consumer Education Specialist, FTC
Nobody likes getting debt collection calls. But have you ever gotten one for a debt you already paid — or you know isn’t yours? Or have you been threatened and harassed by a debt collector until you paid up? If so, we want you to know how to protect yourself. Today, in partnership with federal and state law enforcement partners, the FTC announces Operation Corrupt Collector, a federal-state law enforcement sweep against fake and abusive debt...