Traci Armani, Consumer Education Specialist, Division of Consumer & Business Education, FTC
Did someone use your personal information to open up a new mobile account or credit card? Or maybe buy stuff with one of your existing accounts? Or did they file for unemployment or taxes in your name? That’s identity theft. If any of this happened to you, the FTC wants to help you stop the damage and start recovering. Learn more by watching this video: Not sure whether someone has stolen your identity? Check out these clues that someone is using...
Ari Lazarus, Consumer Education Specialist, FTC
Phishing scams can be hard to spot. For example, we’ve been hearing about one where people get a text message saying that there’s a package waiting for them, and asking them to click a link to learn more. Sounds innocent enough, right? Unfortunately not. The messages are coming from scammers. In some cases, they’re targeted at college students. In that version, scammers text returning students to say there’s a package waiting for them — sometimes...
Jennifer Leach, Associate Director, Division of Consumer and Business Education, FTC
If you have kids in school, there’s a good chance they’re kicking off their school year…in your living room. All the while, you might be working away, yourself, in some carved out corner at home. The start of a new school year is a good time to double-check your online set-up at home, since lots of people might depend on it. Here are a few things to check or consider. Secure your router. Does it still have the same default name and password that...
Jennifer Leach, Associate Director Division of Consumer & Business Education, FTC
Being broke is expensive. Right now, so many people are scrambling to figure out how to make rent, cover utilities, pick up some work, get their unemployment checks, and keep body and soul together. When it’s getting down to the end of the month, if people have exhausted personal loans through their bank or credit union, they may be putting more on their credit card, or getting a cash advance. And then they might turn to payday loans. Payday...
Jim Kreidler, Consumer Education Specialist, FTC
With more people seeking delivery services during the Coronavirus pandemic, many companies are looking for drivers to shuttle meals, medicine, groceries, and other items to people at home. Before you think about making some extra cash as a delivery driver using your own vehicle, you need to be aware of the insurance pitfalls. You might think the company you work for will cover the costs of an accident while you’re on duty. Right? Wrong. If you’re...
Jennifer Leach, Associate Director, Division of Consumer and Business Education, FTC
As we publish this post, a second stimulus package has not yet been finalized by Congress. While there’s a lot we don’t know, we DO know a few things about what scammers do when this kind of uncertainty is in the headlines. If there’s another stimulus payment, you won’t have to pay to get it. Just like last time. Nobody will call to ask for your Social Security, bank account, or credit card number. Expect any stimulus program to look a lot like...
Jennifer Leach, Associate Director, Division of Consumer and Business Education, FTC
Those mysterious seeds from China have been in the headlines, but we’re also hearing about other stuff that people are getting that looks connected to the seed mystery. There could be a few things going on, so let’s start unraveling the Great Unwanted Goods Mystery of 2020. First, DON’T PLANT MYSTERY SEEDS. And don’t throw them away. Instead, follow the USDA’s advice on what to do. Did you order something and get seeds or other junk instead? If...
Joint blog , by the Department of Defense (DoD), the FTC, and the Consumer Financial Protection Bureau (CFPB)
Military Consumer Month is over and it’s time to think about how we can support servicemembers all year long. Seven years ago, the Federal Trade Commission (FTC) launched Military Consumer Protection Day to highlight fraud affecting servicemembers. Since then, the observance has grown into a national, year-round campaign. Militaryconsumer.gov provides servicemembers and their families with resources from partner agencies like Department of...
Carol Kando-Pineda, Attorney, FTC, Division of Consumer & Business Education
We’re at the end of July – and Military Consumer Month is just about finished. But the work goes on. Find us all year long at MilitaryConsumer.gov , and check back often for more resources to share with your networks and help them steer clear of scams. Learn more about how to avoid scams: https://youtu.be/HrzN1e1qgLc
Carol Kando-Pineda, Counsel, FTC, Division of Consumer & Business Education
You may have seen reports of the fire that destroyed the USS Bonhomme Richard. Dozens of sailors fled the burning ship and lost all their possessions. When a distressing event like this happens, many folks look for ways to help. But you also want to make sure your money gets to the people you want to help. In this case, scammers are making that more difficult. Officials at Naval Base Coronado have sounded the alarm about fake crowdfunding pages...