Colleen Tressler, Consumer Education Specialist, FTC
You’ve probably been hearing a lot about contact tracing . It’s the process of identifying people who have come in contact with someone who has tested positive for COVID-19, instructing them to quarantine and monitoring their symptoms daily. Contact tracers are usually hired by a state’s department of public health . They work with an infected person to get the names and phone numbers for everyone that infected person came in close contact with...
Lois Greisman, Elder Justice Coordinator, FTC
Do you or a loved one live in a nursing home or assisted living facility? Are you (or they) on Medicaid? If you said “yes” to both, please read on and prepare to get mad. We’ve been hearing that some facilities are trying to take the stimulus payments intended for their residents on Medicaid. Then they’re requiring those people to sign over those funds to the facility. Why? Well, they’re claiming that, because the person is on Medicaid, the...
Andrew Smith, Director, Bureau of Consumer Protection
Since the beginning of the COVID-19 crisis, the FTC has released dozens of warning letters against people trying to make an illegal buck off the Coronavirus. More than a month in, it seem s like a good time to look back at what’s happened. If you follow this blog, you’ll know these have been busy weeks – with advice about spotting the many scams we’re all facing, news of the warning letters sent on a wide range of scams, and some enforcement...
Carol Kando-Pineda, Attorney, FTC, Division of Consumer & Business Education
Because of the Coronavirus, many people are facing financial challenges, especially paying their mortgage. If you’re unable to make your mortgage payments, you could lose your home to foreclosure. Federal lenders and some private lenders are offering borrowers temporary help, like stopping or delaying foreclosure or modifying the mortgage. But these measures don’t apply to everyone. If you need help, research the options available to you for...
Seena Gressin, Attorney, Division of Consumer & Business Education, FTC
Are you an SSI or VA beneficiary? If you didn’t file a tax return for 2018 or 2019 and have dependent children, you must register with the IRS by noon Eastern Time on May 5 to get an additional $500 economic impact payment for dependents — or else you’ll have to wait until you file your 2020 tax return to get the money. Fill out a non-filer form NOW to get your full economic impact payment if these three things apply to you: You get Supplemental...
Rosario Mendez, Attorney, Division of Consumer and Business Education, FTC
If you’re a business owner, you may be planning to apply for a loan through the SBA’s Paycheck Protection Program (PPP) or Economic Injury Disaster Loans (EIDL) program. These programs recently got hundreds of billions of dollars in new funding. But, while you’re focused on getting a loan, scammers may be focused on you: hoping to trick you into giving them sensitive business information, like your bank account numbers, employees’ Social Security...
Alvaro Puig, Consumer Education Specialist, FTC
We know there’s been a flood of information and updates about the government’s economic impact payments, or so-called stimulus checks, lately. But quickly and safely moving massive amounts of money into the hands of those who need it is a big job with a lot of moving parts. We also know that the more you know about the process, the less likely you’re going to be tripped up by calls, text messages, or emails from scammers trying to steal your...
Jim Rice, Assistant Director, Office of Servicemember Affairs, Consumer Financial Protection Bureau
The CFPB released its annual report about the work of its Office of Servicemember Affairs (OSA) over the past fiscal year to help servicemembers, veterans, and their families achieve financial well-being. As noted in the report , this work has included education, outreach, coordination with other federal and state agencies, and monitoring complaints submitted by servicemembers, veterans, and their families. The Bureau already has a number of...
Paul Witt, Lead Data Analyst, Division of Consumer Response & Operations
If you’re a regular reader of this blog — or of the news, you know that scammers are out in force, taking advantage of all aspects of the Coronavirus pandemic. We’ve spotted plenty of bogus cures and treatments, but many of you have told the FTC about straight-up scams, like texts/emails/calls from a “government agency” promising to get your relief money for you. Others have told us about things that could be scams (or could be businesses...
Lisa Weintraub Schifferle, Attorney, FTC, Division of Consumer & Business Education
Have you or a loved one been laid off due to the Coronavirus? Or maybe your small business shut down? Today, the FTC kicks off a series of blogs with tips about handling the financial impact of the Coronavirus. These days, many people start by looking for ways to make money working from home. If you’re eyeing a work-at-home gig, here are some things to keep in mind. Ads offer a variety of work-at-home jobs – lnternet businesses, shipping or...