Jennifer Leach, Associate Director, Division of Consumer and Business Education, FTC
D uring the Coronavirus outbreak, many people are working from home — and maybe even, for the first time in a long time, answering calls from unfamiliar phone numbers. It might be your colleague’s cell phone…or it might be a robocaller or scammer. So here’s a way you can spot some of those scam calls you might be getting. And it’s a way to spread the word to help protect others in your community. Use the #FTCScamBingo card to check off the...
Lisa Weintraub Schifferle, Attorney, FTC, Division of Consumer & Business Education
Teleworking during the Coronavirus outbreak? While working from home can help slow the spread of the virus, it brings new challenges: juggling work while kids are home from school; learning new software and conferencing programs; and managing paper files at home. As you’re getting your work-at-home systems set up, here are some tips for protecting your devices and personal information. Start with cybersecurity basics. Keep your security software...
Colleen Tressler, Consumer Education Specialist, FTC
Last month, we alerted you to Coronavirus scams we were seeing at the time. Earlier this month, we sent warning letters to seven sellers of scam Coronavirus treatments. So far, all of the companies have made big changes to their advertising to remove unsupported claims. But scammers don’t take a break. Here’s an update on more scams we’re seeing, and steps you can take to protect yourself, your personal information, and your wallet. Undelivered...
Jennifer Leach, Associate Director, Division of Consumer & Business Education, FTC
As the Coronavirus takes a growing toll on people’s pocketbooks, there are reports that the government will soon be sending money by check or direct deposit to each of us. The details are still being worked out, but there are a few really important things to know, no matter what this looks like. 1. The government will not ask you to pay anything up front to get this money. No fees. No charges. No nothing. 2. The government will not call to ask...
Lesley Fair, Attorney, FTC Bureau of Consumer Protection
You’ve spotted a gotta-have-it item online. You’ve looked into the price, product details, and return information. Ready to click the BUY button? Not so fast. If you don’t pay careful attention to a company’s shipping policies, you could miss the boat . That’s a money-saving tip for all consumers, but especially if you live in Alaska, Hawaii, or a U.S. Territory – Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, and the North Mariana...
Colleen Tressler, Consumer Education Specialist, FTC
Looking to improve your health or lose a few pounds? Maybe detox teas promoted by celebrities on social media have caught your eye. Before you pay up and down a cup, listen to what the FTC has to say about one purveyor of such potions. In a settlement announced today, the FTC alleges that Teami, LLC, and its owners, CEO Adi Halevy and Yogev Malul, made deceptive weight-loss and other health claims for its teas. Specifically, the FTC challenged...
Lisa Weintraub Schifferle , Attorney, FTC, Division of Consumer & Business Education
Scammers may try to use you to move stolen money. If you help them, you could be what law enforcement calls a money mule. Money mule scams happen several ways. The story often involves scams related to online dating, work-at-home jobs, or prizes. Scammers send money to you, sometimes by check, then ask you to send (some of) it to someone else. They often want you to use gift cards or wire transfers. Of course, they don’t tell you the money is...
Alvaro Puig, Consumer Education Specialist, FTC
You may be skeptical when someone you don’t know sends you a text message you didn’t expect and it tells you to click on a link. Maybe that little voice in your head starts talking to you. I know mine does. It says, “Hmm, this could be a scam. Maybe someone wants to steal my personal information. Or get me to pay for something.” I guess that's why scammers come up with new stories all the time, like a package tracking scam we're hearing about...
Colleen Tressler, Consumer Education Specialist, FTC
If someone you don’t know sends you a check and asks for money back, that’s a scam. Fake checks drive many types of scams — like those involving phony job and income opportunities, online classified ad sales, and others. In a fake check scam, a person you don’t know asks you to deposit a check – sometimes for several thousand dollars and usually for more than you are owed — and send some of the money back, often by wire transfers or gift cards...
Seena Gressin, Attorney, Division of Consumer & Business Education, FTC
‘Tis the season when the tidings come in envelopes stamped “Important Tax Return Document Enclosed.” Yes, it’s tax filing season, and the season’s Grinches are the tax identity thieves and government imposters who are hoping to seal your money. Find out how to stop them during Tax Identity Theft Awareness Week, February 3-7. The FTC and its partners will co-host free webinars and other events. They’ll all have information about avoiding tax...